Quality Policy

Arfit Climatização S. A. aims to conduct its activity with integrity, serenity and transparency, through the commitment and dedication of its Employees and a partnership with its Customers and Suppliers.

The Quality Policy is based on the following Principles:

To be the reference partner in the supply of equipment and services in the area of air conditioning, ensuring the satisfaction of our customers, exceeding their expectations, promoting continuous improvement
To be a company of choice, through a strong commitment to service excellence, training of human resources and collaboration with partners, customers and suppliers
Value people as a way of valuing the company, investing in the training, evolution and motivation of human resources
Achieve results and find solutions with responsibility, determination and professionalism, ensuring the continuous improvement of the processes developed
Promote competence and excellence in our performance, conquering and retaining customers, ensuring their satisfaction and exceeding their expectations