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Quality Policy

Arfit Climatização S. A.  aims to conduct its activity with integrity, serenity and transparency, through the commitment and dedication of its Employees and a partnership with its Customers and Suppliers.

The Quality Policy is based on the following Principles:

  • To be the reference partner in the supply of equipment and services in the area of ​​air conditioning, ensuring the satisfaction of our customers, exceeding their expectations, promoting continuous improvement
  • To be a company of choice, through a strong commitment to service excellence, training of human resources and collaboration with partners, customers and suppliers
  • Value people as a way of valuing the company, investing in the training, evolution and motivation of human resources
  • Achieve results and find solutions with responsibility, determination and professionalism, ensuring the continuous improvement of the processes developed
  • Promote competence and excellence in our performance, conquering and retaining customers, ensuring their satisfaction and exceeding their expectations

Contact us

+351 223 797 631

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